Complaints

COMPLAINTS POLICY

We hope that you will never have cause to complain, but if you do and you wish to
register a complaint, please contact our network; In writing:

Stonebridge Mortgage Solutions Ltd.
Regency House
Miles Gray Road
Basildon
Essex
SS143FR
By telephone: 0345 646 5535
By email: complaints@stonebridgegroup.co.uk

If you cannot settle your complaint with us, you may be entitled to refer it to the
Financial Ombudsman Service

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Your home/property may be repossessed if you do not keep up repayments on your mortgage.
You may have to pay an early repayment charge to your existing lender if you remortgage.
Not all Buy to Let Mortgages are regulated by The Financial Conduct Authority.
As with all insurance policies, conditions and exclusions will apply.

Supporting all areas of Bath, Bristol and Somerset to navigate the Property Market with Confidence, with our Expert Guidance on Buying, Refinancing, & Investing.

KB Mortgages is an Appointed Representative of Stonebridge Mortgage Solutions LTD, which is authorised and regulated by the Financial Conduct Authority. Registered Office : Beech Terrace, Radstock, Bath.

FCA Registration: (KXB00484) Kuani Blow

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Complaints

COMPLAINTS POLICY

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